Sophie Nguyen
Senior Policy Manager, Higher Education
The Department of Education (the Department) in September released a (RFI) on developing and implementing a common manual for federal direct loan servicing. 麻豆果冻传媒 submitted on October 8, 2025 outlining areas we believe the Department should prioritize when developing this set of standards. We believe that while the common manual is not a replacement for robust oversight, having such guidance in one place will provide clear direction for servicers and information for borrowers.
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Sarah Sattelmeyer
Project Director, Education, Opportunity, and Mobility
