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The Care Disconnect: Americans Misjudge Care Realities, But Know Families Need Help

An adult woman gestures toward a window where she stands next to an older man in a wheelchair and a young girl with pigtails.
Jub Rubjob via Getty Images

When it comes to both child care and home care for older adults, there is a serious disconnect between reality and public perception. Āé¶¹¹ū¶³“«Ć½ā€™s Better Life Lab partnered with YouGov to conduct a survey of Americans’ understandings and beliefs about child care and home care for older adults. The survey reveals that most people fundamentally don’t understand how people find and manage care, what care for children and adults costs, what goes on inside care settings, or what proposals to change the system would actually do. Understanding Americans’ baseline knowledge and beliefs on these important topics is key to addressing the gaps.

Key Findings

  • Most Americans have little understanding of how much care costs, especially over time—often underestimating the costs while overestimating how much care workers are paid and how much the government spends on child care.
  • A majority of Americans think the government should help all families pay for care, but don’t understand what ā€œuniversal childā€ care means.
  • A majority of Americans see value in care, though care is still invisible for many—and opinions vary significantly by demographic group, caregiving experience, and type of care.
  • Right now, care does not drive political action.

Acknowledgments

The authors would like to thank the team at YouGov for their flexibility and willingness to work with us as we designed the survey questions, especially Melissa Moore. Jason Resendez, president and CEO of the National Alliance for Caregiving, provided invaluable early insight into the shaping of the questions around home care for older age and disabled adults. Vicki Shabo shared helpful comments on early drafts. And Melissa Saphir guided us through our data analysis. We’re grateful to our Better Life Lab colleagues for their input, and to the Āé¶¹¹ū¶³“«Ć½ Communications team for their help in designing and disseminating these findings. And we’d like to thank Pivotal for partnering with and supporting the Better Life Lab’s research, journalism, and storytelling on care to drive action, so caregivers and families have the solutions they need to thrive.

Editorial disclosure: The views expressed in this report are solely those of the authors and do not reflect the views of Āé¶¹¹ū¶³“«Ć½, its staff, fellows, funders, or board of directors.

More Āé¶¹¹ū¶³“«Ć½ the Authors

Elliot Haspel
Elliot Haspel
Elliot Haspel

Fellow, Culture of Care Narrative Change

Programs/Projects/Initiatives

The Care Disconnect: Americans Misjudge Care Realities, But Know Families Need Help