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Pandemic Homelessness Could Leave Millions Unable to Access Public Benefits

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The housing fallout of the COVID-19 crisis has been well documented. As we approach the end of COVID-19 eviction moratoriums, and the simultaneous end of the extended unemployment benefits authorized by the CARES Act, localities across the country are bracing for an uptick in evictions鈥攕omething that could displace up to between now and the end of September.

According to a , this anticipated surge in evictions could result in a 40 to 45 percent increase in the number of unhoused people over the coming months, leaving approximately 800,000 people in the United States homeless by the end of the year. Low-wage workers, undocumented immigrants, and Black and Latinx renters are most likely to experience an eviction, compounding the impact of the pandemic on already marginalized communities.

What is receiving less coverage, however, is the way in which housing instability will impact vulnerable groups鈥 ability to access other crucial government benefits.

While many public benefits systems are now accessible online, they still reflect roots in paper-based communications, and assume that applicants have a single stable address. To receive Medicaid, SNAP, TANF, and a host of other benefits, state governments . These include certification forms, cards to receive the benefits, and recertification forms. Without a stable and reliable mailing address, those eligible for benefits are often unable to access them.

Now, amidst the pandemic, this long-term dilemma of providing benefits to those with unstable housing is impacting millions of Americans.

As the country braces for the expiration of eviction moratoriums, many individuals and families will face housing transitions. And, as Jacqueline Ebert, an Equal Justice Works fellow with Legal Services Miami, explains, "Using paper-based forms in public benefits management creates challenges for people who are in a housing transition. Let's say that someone is doubling up or living in a car鈥攖hey won't have a mailing address where they can reliably receive notices. And this can lead them to missing notices and eventually needing legal services for preventable problems."

Those who recently lost their home will often list a friend鈥檚 address or a shelter as their mailing address on an official document鈥攂ut, notes Ebert, this can have its own consequences.

鈥淟et's say that someone is temporarily living with a friend or family member鈥攖hey might be hesitant to give out their temporary address in fear of impacting their host鈥檚 housing or eligibility for public benefits,鈥 she said. 鈥淟isting the address of a housing shelter can create stigma that can lead to various forms of discrimination, so many people don't want to use a shelter address for official documentation or on an ID."

As states in response to widespread failures, they should begin creating alternative options to paper-based application and notification processes. State officials should ask whether a mailing address is necessary to verify an application and deliver benefits and notices; if not, it should be made optional. Including digital options will grant those who don鈥檛 have access to a mailing address other options, such as mobile. Over have access to a mobile phone, so designing options for mobile users with housing instability could significantly increase accessibility.

In addition, in-person services must be designed to more thoughtfully consider the realities of housing instability. States have to address this issue in the past: In Albany, New York, for instance, the Sheridan Hollow Drop-In Center provides case management, meals, access to computers, and use of the shelter鈥檚 mailing address to ensure that those experiencing homelessness can continue accessing benefits. We should prioritize funding for these initiatives.

Independent of the pandemic, government benefits and assistance to those who are unhoused or experiencing housing instability are inconsistent and fractured. With the country approaching the expiration of expanded unemployment benefits鈥攁nd an avalanche of evictions as moratoriums end鈥攑olicymakers are debating the merits of monetary assistance through the . It is imperative that policymakers also consider the gaps in delivery of these benefits and how we might effectively reach and alleviate the burdens鈥攐f proof and precarity鈥攐f those most in need.

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Nikki Zeichner
Nikki Zeichner
Cassandra Peterson
Cassandra Robertson
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Chenab Navalkha

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Pandemic Homelessness Could Leave Millions Unable to Access Public Benefits