Parent Voices: Doubts, then Excitement on Texts to Promote Literacy
This post is part of Seeding Reading,聽聽by 麻豆果冻传媒鈥檚 Ed Policy Program and the Joan Ganz Cooney Center at Sesame Workshop. See also the聽聽section of聽聽and the聽.
When Alexiss Evans enrolled in the 鈥檚 Parent University literacy program, she did so because she believed in the organization and because she wanted to give her daughter every possible opportunity to learn. 鈥淚鈥檓 one of those parents who, if [the Ounce says] something, I鈥檒l do it,鈥 she said. 鈥淚 want to show support and be a team player.鈥
Evans received text messages each weekday for six weeks. These texts suggested activities for Evans to do with her 5-year-old daughter, from playing 鈥淚 spy鈥 with letter sounds to making an alphabet chart. They also offered general words of encouragement and empathy for parents, like 鈥淎fter you put the kids to bed take a few moments to have some alone time. You deserve it!鈥
However, Evans admitted, she mostly ignored the messages for the first few days. Like many of the Head Start parents surveyed in a Northwestern University study of the program, she wasn鈥檛 convinced that texts are a good way to receive parenting information. [For more on the Northwestern study, see and this .]
Then she was having a bad day and received a text from the Parent University with an encouraging message: 鈥淗ey mom & dad, we wanted to take a second to tell u what an awesome job ur doing!鈥
It was exactly what she needed to hear. 鈥淭hat鈥檚 when I started doing them every day,鈥 she explained.
Her daughter Alissa caught on soon after and started looking forward to the texts, which arrived at the same time each day. 鈥淲hen I started getting messages, I would open them and read them out loud,鈥 Evans said. 鈥淪he would say, 鈥榃ell, can we do that? What does it mean?鈥欌
Evans appreciated that the texts helped her daughter work on critical literacy skills in different ways from traditional learning. 鈥淚 felt like I was fooling her,鈥 Evans remarked. 鈥淪he loved it. You would have thought I was giving her a trip to the carnival.鈥
By the end of the program, Evans was among the 91 percent of intervention group participants who agreed that sending parenting tips via text was a good way to receive parenting information.
This change of heart among parents would come as no surprise to behavioral economists, who understand the importance of that little nudge in the right direction. In their book, 鈥,鈥 authors Richard Thaler and Cass Sunstein suggest that decisions aren鈥檛 made in a vacuum. Rather, a complex mix of both conscious and subconscious factors influences every decision we make.
Consider, for example, how the design of a school cafeteria affects students鈥 food choices鈥攅ither positively or negatively. When nutritious food is displayed prominently at eye level, students tend to eat healthier. When junk food is more readily accessible, that鈥檚 what students reach for first. Notably, in the first scenario, the junk food hasn鈥檛 been removed from the cafeteria. But it鈥檚 presented as a choice, albeit a slightly more difficult one.
Thaler and Sunstein coined the term 鈥渃hoice architects鈥 to describe people who direct others toward particular decisions. Their book advocates for a type of 鈥渓ibertarian paternalism鈥 that guides people toward making better choices. The Obama Administration began applying the economists鈥 ideas to human services in 2010 with the launch of the .听础听聽at the University of Chicago will begin applying behavioral insights to early childhood development and parenting.聽
The Parent University program works similarly鈥攂ut in this case the nudge toward a better choice is in the form of a vibrating text message inviting parents to engage in bonding and literacy-promoting activities with one鈥檚 child. Many parents fully intend to read to their child, but by the end of the day, the good intentions go out the door with 鈥渄ecision fatigue鈥濃攁fter a day of making hard choices, our stock of self-control is depleted. Even a minor inconvenience seems like too much of a hurdle. A buzzing text message with some easy instruction is just what many parents need.
And it鈥檚 delivered on a device most parents have with them at all times. Yes, that goes for low-income parents as well. According to a , 84 percent of Americans with an annual household income less than $30,000 have a cell phone of some kind. That鈥檚 only slightly fewer than the 90 percent of all American adults who now have cell phones.
The program aligns closely with the Ounce鈥檚 mission to close the early achievement gap by supporting the parent-child relationship as the foundation for all learning. 鈥淥ur parents don鈥檛 have very much time or resources,鈥 says Ann Hanson, manager of research and policy initiatives at the Ounce. 鈥淭hose everyday moments of learning or interaction are critical. We鈥檙e turning that ordinary moment into a learning experience.鈥
For Evans, those small nudges had a lasting impact. She would reread texts days or even weeks after they were sent. 鈥淓ven if I didn鈥檛 take advantage [of the advice] necessarily that day, I went back on the weekends and said, 鈥榃e can do this, this, and this,鈥欌 she said. 鈥淚t was still there, and I could come back to it when I did have that particular fruit [that was needed for an activity] or went grocery shopping and could pull up the messages.鈥
Evans鈥 partner, Brandon Jones, agreed that the texts resulted in more hands-on family activities. Although the text messages went to Evans鈥 phone, Jones would see Evans and Alissa, for example, creating collages or making shapes with pasta, and he would join the fun. Call it a nudge by association.
Program participant Camille Curry was already in the habit of Googling activities to keep her then-4-year-old son Ashton occupied. A busy single parent of an only child, Curry said she initially doubted whether a complete stranger could come up with suggestions that would engage his curiosity. But the texts won her over, and she says she appreciated the help and suggestions.
鈥淲hat really stands out to me is how a text said to take the 鈥楲ittle Red Riding Hood鈥 story and have a real conversation with my son about stranger danger. 鈥榃hat did she do that you shouldn鈥檛 do? And how could she have gone about not talking to strangers?鈥欌 she said. 鈥淚 wouldn鈥檛 have thought to use that book to teach stranger danger.鈥
However, the messages she claimed were most helpful concerned self-care and relaxation鈥攆or parents. She enjoyed mindfulness exercise in particular, which instructed her to tighten all her muscles and then gradually relax them. She still does that one.
In addition, the texts鈥 simplicity appealed to Curry. 鈥淚t doesn鈥檛 take much,鈥 she stated. 鈥淚t鈥檚 a small suggestion, and it鈥檚 free. I didn鈥檛 have to go buy anything. That鈥檚 what I really enjoyed.鈥